Terms & Conditions
The following terms and conditions as well as national, community and international law related to the Internet are binding on all visitors and users of this website. Our company may modify the following terms and conditions and the use of the website by the visitor implies their unconditional acceptance.
Our company expressly prohibits any illegal or abusive behavior on the part of users that is contrary to the laws, good and transactional manners. Users are also encouraged to use protection software against all online threats.
The company is not responsible for damages and expenses that may arise in relation to this website, its use or inability to use it by any person or in relation to inability to perform, error, omission, interruption, defect, delay in operation or transmission or system line drop. The company also expressly prohibits any unfair competition practices. In the event that, despite the above prohibitions, any user or generally a third party damages the company in any way, it is obliged to compensate the company for any positive or negative damage.
ORDER CANCELATION
You can cancel your order within 24 hours, before it is sent, by contacting the store by phone or
e-mail stating the details of your order.
RETURNS POLICY
In case the product is delivered defective, the customer is obliged to notify the company immediately
by letter or e-mail. In any case, the return of the product should be done in its packaging and with what it was accompanied (instructions, cables, lamps, glasses, etc.), in its exact initial condition. Returns are accepted within five (5) working days.
The customer has the right to withdraw unjustifiably within fourteen (14) days from the delivery of the
product in case it is not defective. In order to exercise the right of withdrawal and return non-defective products to us, you must notify us in writing by letter or e-mail stating your willingness to withdraw. The right of withdrawal does not apply to products manufactured according to the customer’s specifications and are clearly individualized and to products and items ordered by the customer as applicable and on request and on a case by case basis. A condition for exercising this right is not to use the products you received before you decide to withdraw from the purchase contract, the product to be returned in its original state, ie inside its packaging and without breaking the seals and / or destruction of any special packaging in whole or in part along with its components and / or annexes (e.g. glass or crystal parts, manuals, cables, protective films, lamps etc.). Otherwise the return will not be accepted. In case of a product return, the cost as well as the responsibility for the arrival of the product in good condition is borne by the sender.